Technical depth for teams who need to evaluate the design.
Business-friendly overviews supported by deeper architecture considerations for Microsoft Teams, SBC, hybrid voice, Teams Rooms and operational readiness.
Teams Direct Routing
Business view: connect Teams to business calling.
Technical view: SBC pairs, TLS, certificates, dial plans, media, carriers and failure paths.
SBC High Availability
Business view: reduce voice-service interruption.
Technical view: node state, signaling, media, floating services, capacity and failover validation.
Hybrid PBX Migration
Business view: modernise in phases.
Technical view: coexistence, routing ownership, number normalisation, call transfer and rollback.
Teams Rooms
Business view: consistent hybrid meetings.
Technical view: accounts, licensing, network, device management, panels, peripherals and update rings.
Voice Security
Business view: protect service continuity and trust.
Technical view: TLS, certificate lifecycle, topology hiding, access control, fraud controls and logging.
Operational Readiness
Business view: make the platform supportable.
Technical view: monitoring, backups, alarms, capacity, runbooks, testing and ownership.
Need an independent technical view?
Quaivox can review an existing or proposed communication design for fit, resilience, integration risks, operational readiness and migration considerations.